Welcome to our shipping information page. This policy outlines the shipping practices for Peva Mart.
Shipping Coverage
We ship products countrywide. However, there are some locations that we are unable to ship to. If you happen to be from one of those counties, we will contact you.
Shipment processing times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on Sundays and public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time depends on your location:
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Peva Mart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If you received your order damaged, please contact us to follow up on our delivery personnel.
Contact Us
For more information about our shipping policies, or if you have questions, please contact us at:
Email: info@pevamart.co.ke
Phone: +254711214525
